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Product Warranty

Hephaestus Athletica products are designed with quality and durability in mind. We offer a limited warranty on our products under the following conditions:

  1. Warranty Period: All Hephaestus Athletica products are covered by a one-year limited warranty from the date of purchase.
  2. Coverage: This warranty covers any defects in material or workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, we will, at our discretion, either repair the product or replace it with a new or refurbished product of the same or comparable model.
  3. Exclusions: The warranty does not cover damage caused by accident, misuse, abuse, neglect, improper handling, unauthorized repair, or modifications. The warranty also does not cover normal wear and tear or damage caused by improper care.
  4. How to Claim: To make a warranty claim, please contact our customer support team at [email protected] with your proof of purchase and a description of the issue. Our team will guide you through the claim process.
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money-back guarantee

We offer a 30-day money-back guarantee on all purchases. If you're not completely satisfied, simply return your item within 30 days for a full refund, no questions asked.

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Customer Support

Whether you have questions about a product or need help with an order, we’re always just a click away. We’re committed to responding to all inquiries within 24 hours, ensuring you receive the support you need, whenever you need it!